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FAQ

What is i-Secure?

i-Secure is a goods and services provider. It provides the most effective and latest SECURITY services for home, companies and Villas. Also you can buy our products online as we offer security cameras, advanced cameras, lenses, screens, doors and alarms.
With i-Secure we can assure you that you can depend on our products and services in protecting your family, children and your beloved ones.

Should I select the same service provider to manage both IT services and security services?

i-Secure recommends that both IT services and security services to be provided by i-Secure to make sure that all technical and IT services are working properly according to the customers’ wants and needs. Also because if anything went wrong or something happened during installing i-Secure will do it and make sure its going on the right direction and working according to security standards.
Administrators trying to serve the customer can view security processes as a hindrance to their ability to deliver the service within the agreed timeframe. To ensure that your security policies are being enforced.

What process should I follow when implementing a security service?

Your corporate security policies are the best place to start. The roles and responsibilities defined in this policy can be divided between outsourced and in-house security staff. Identify those assets in the scope of the service and negotiate a service level agreement to manage these assets. This groundwork forms the foundation of your managed services contract and ensures that both parties have clear expectations. Lastly, it is critical to ensure adequate staffing before, during, and after the transition to a managed service. Do not assume that your managed service provider has staff to fulfill the contract. Ask for staffing approval and play an active role to ensure staffing is adequate. BUT, with i-Secure its different as we provide all these things and we provide your warranty for the services we provide, that includes technical and installing the products.

How do we provide these services?

Just by few clicks the customer select what he wants of security services and send us on our e-mail the blue print of his/her house or the place he/she wants to secure. Then we provide that customer with few assumptions of what we can provide and how it will be effective to perfect to secure with the least cost.

How do we get paid?

We get paid through electronic visa on our secure website

What if anything went wrong during installing or the technical support?

You don’t have to worry about this as with i-Secure we will never let you down. We make sure than everything is working properly and the user is friendly for you and your beloved ones.
We test everything before we leave it to you.

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